Shipping policy

SHIPPING POLICY

At Slekova, we strive to deliver every order safely and on time.

PROCESSING TIME
All orders are processed within 1–3 business days after payment is confirmed. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

ESTIMATED DELIVERY TIME
Delivery time is 7 to 12 business days from processing.

Business days exclude weekends and public holidays. Delivery times may vary slightly due to local carrier conditions.

OUR DELIVERY GUARANTEE
We offer Tracked & Insured Shipping on all orders. If your package is not delivered within 30 days of shipment, you are entitled to a 100% full refund — no questions asked.

SHIPPING FEE
Free standard shipping on all orders. No hidden fees at checkout.

CUSTOMS & IMPORT DUTIES
International orders may be subject to import duties, taxes, or customs fees charged by your country's customs authority. These charges are entirely the responsibility of the customer. We are unable to predict or cover these costs. Please check with your local customs office prior to ordering if you have any concerns.